Your unit starts its journey on Conveyor #1, where it is transported from receiving to the Repair Entry Team.
All documents that arrive with your repair are scanned into our computerized “Spectrum” tracking system. Your unit is photographed and a digital image is attached to the record. Your unit is barcoded so that it can be
tracked through the repair process. A free repair evaluation starts at the end of Conveyor #2. Engineers completely review your unit to determine the proper repair process and testing to be utilized by the Technical Teams. When your unit reaches Conveyor #3, the service writer contacts you with a repair estimate and delivery schedule. Upon your approval, the unit will be repaired. Your unit moves to the Technician Service Area via a drop table for immediate assignment. Any conformal coating/clear coat is removed via CCR 2000 workstations. No expense has been spared. The latest technology is used to determine
component failure. With a parts inventory of over 750,000 pieces at a value of $2.2 million, Radwell
technicians will have what they need to complete your repair at industry leading speed. A pneumatic tube system delivers parts from inventory directly to the technician. Highly qualified technicians replace components and complete preventive maintenance. More than 675 documented test fixtures are available for final testing and inspection of your unit. Example: Diagnostic and performance testing is completed on all servo motors repaired by Radwell’s Technical Teams. Units requiring NIST traceability can be calibrated in our Cal Lab. Quality Assurance has the final look at all repairs. When they are satisfied with the repair and all paperwork is correct, the unit will enter shipping via Conveyor #4. The unit arrives in shipping via a drop table and is automatically assigned the type of custom packaging required. Spray Foam machines are used to protect larger pieces of equipment. Custom Radwell boxes are available with or without Radwell logos. Smaller units are skin packed and boxed in special perforated cartons. Skin packed units are rugged and allow for secure shipments. Believe it or not, all of the above has been completed within 5 days of the order. Your unit takes its final ride at Radwell on Conveyor #5 and is ready for immediate shipment
Your unit starts its journey on Conveyor #1, where it is transported from receiving to the Repair Entry Team. 
All documents that arrive with your repair are scanned into our computerized “Spectrum” tracking system. 
Your unit is photographed and a digital image is attached to the record. 
Your unit is barcoded so that it can be
A free repair evaluation starts at the end of Conveyor #2. Engineers completely review your unit to determine the proper repair process and testing to be utilized by the Technical Teams. 
When your unit reaches Conveyor #3, the service writer contacts you with a repair estimate and delivery schedule. Upon your approval, the unit will be repaired. 
Your unit moves to the Technician Service Area via a drop table for immediate assignment. 
Any conformal coating/clear coat is removed via CCR 2000 workstations. 
No expense has been spared. The latest technology is used to determine
With a parts inventory of over 750,000 pieces at a value of $2.2 million, Radwell
A pneumatic tube system delivers parts from inventory directly to the technician. 
Highly qualified technicians replace components and complete preventive maintenance. 
More than 675 documented test fixtures are available for final testing and inspection of your unit. 
Example: Diagnostic and performance testing is completed on all servo motors repaired by Radwell’s Technical Teams. 
Units requiring NIST traceability can be calibrated in our Cal Lab. 
Quality Assurance has the final look at all repairs. When they are satisfied with the repair and all paperwork is correct, the unit will enter shipping via Conveyor #4. 
The unit arrives in shipping via a drop table and is automatically assigned the type of custom packaging required. 
Spray Foam machines are used to protect larger pieces of equipment. Custom Radwell boxes are available with or without Radwell logos. 
Smaller units are skin packed and boxed in special perforated cartons. Skin packed units are rugged and allow for secure shipments. 
Believe it or not, all of the above has been completed within 5 days of the order. Your unit takes its final ride at Radwell on Conveyor #5 and is ready for immediate shipment